Banking, micro finance and self-help groups (SHGs) in India / edited by A. Vijayakumar.

• pt -- 1. E-banking in India -- Customer relationship management (CRM) by banks in India -- pt -- 3. Self-help groups (SHGs), micro finance and Indian banks -- pt -- 4. Information technology, service quality and human resources development (HRD) in Indian banks.

Ämnesord

Banker  -- Indien (sao)

Internetbanker  -- Indien (sao)

Kundrelationer  -- Indien (sao)

Mikrofinansiering  -- Indien (sao)

Banks and banking  -- India.

Internet banking  -- India.

Customer relations  -- India -- Management.

Microfinance  -- India.

Self-help groups  -- India.

Klassifikation

HG3284 (H8)+ (LCC)

HG3284 (LCC)

332.10954 (DDC)

Qaeb (kssb/8 (machine generated))