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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations

Jeffrey K. Liker, Karyn Ross
publication
McGraw-Hill, 2016
Online resource

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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations · ISBN 1259641112 (Print:)

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Contributor and role
Jeffrey K. Liker, Karyn Ross
Indirectly identified by
ISBN 1259641112(PRINT)
Title resource
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
publication
McGraw-Hill, 2016
Has other physical format
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations · ISBN 1259641112 (Print:)
control number
f1mn8pjsc1ljbslt