Actors and system maps : a methodology for developing product/service systems /Avni Densai, Mattias Lindahl, Maria Widgren.

This paper presents a refined version of the Actors and System Map methodology. The refined method is more clearly defined and follows a structured process. This method can be used for describing actors and activities between a provider and a customer within a product/service system. The methodology helps in providing an overview of participating actors within a system, which is advantageous since there are often differences of opinion regarding the actors involved. An example of when the methodology has been used is presented.

Ingår i:Sustainability Through Innovation in Product Life Cycle DesignSidorna 217-2329789811004711

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Fler titlar av: Densai, Avni; Lindahl, Mattias, 19 ...; Widgren, Maria, 1986 ...
Ingår i: Sustainability Throu ...; Fler artiklar

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