Healthcare and Media Interaction in Major Incidents and Disasters [Elektronisk resurs] Experiences Based on KAMEDO Reports in 20 Years

• A great many communication problems can arise in the interaction between healthcare service and the media in major incidents and disasters. Many important experiences have been documented, but organisational learning can still be improved, since mistakes tend to be repeated. This is shown in the present review of documented experiences of interaction and communication in connection with major incidents and disasters in around 40 KAMEDO reports in the past 20 years. These reports represent a wide range of accidents and disasters, in Sweden and abroad. Previous report is an English translation of a publication, published in Swedish 2018: “Sjukvård och medier i samspel vid allvarlig händelse. Erfarenheter från KAMEDO-rapporter under 20 år. Rapport nr 2018:1”. Major Incidents and Disasters are often associated with early, extensive and prolonged media reporting. It is important to understand the interaction between first responders/rescue services and the media to create better conditions for providing and making available correct and objective information to as many people as possible. For many years, insights and experiences from disasters have been collected through emergency medicine observations in KAMEDO reports. This compilation of observations of the interaction with the media in disasters displays patterns in the communication and indicates recurring deficiencies and strengths that can serve as a basis for future emergency planning.This report is primarily addressed to healthcare management and staff involved in planning and rescuing operations in disasters and to journalists and media agencies covering such events. Nevertheless, the content is relevant to other actors in disaster operations, for example, the Swedish Civil Contingencies Agency, municipal emergency management, the police force, rescue services, and many others. 

Ämnesord

Medical and Health Sciences  (hsv)

Medicin och hälsovetenskap  (hsv)

Social Sciences  (hsv)

Other Social Sciences  (hsv)

Social Sciences Interdisciplinary  (hsv)

Samhällsvetenskap  (hsv)

Annan samhällsvetenskap  (hsv)

Tvärvetenskapliga studier inom samhällsvetenskap  (hsv)

Psychology  (hsv)

Psykologi  (hsv)

Media and Communications  (hsv)

Medie- och kommunikationsvetenskap  (hsv)

Media and Communication Studies  (kau)

Medie- och kommunikationsvetenskap  (kau)

Psykologi  (kau)

Psychology  (kau)

Hälso- och sjukvårdsadministration  (kau)

Public Health Care Administration  (kau)

Medical Science  (kau)

Medicinsk vetenskap  (kau)

Genre

government publication  (marcgt)

Indexterm och SAB-rubrik

KAMEDO; disaster medicine; observer studies; major incident; healthcare; media; media reporting; media preparedness; crisis communication; emergency preparedness; communications preparedness; crisis management